Term and Conditions

1. About Us

Decoration Store (“we”, “us”, or “our”) operates the website decorationsonsale.com. We are a home decor retailer specializing in quality home furnishings and accessories. Our company address is 73 Mount Pleasant, Kingston upon Hull, GB CH8Q 3RS.

2. User Responsibilities

By using our website, you agree to:

• Provide accurate and complete information when creating an account or making a purchase
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes
• Not attempt to undermine the security or integrity of our systems

3. Products and Services Description

We offer a curated collection of home decor products including:

• Canvas Prints and Mirror Art Prints
• Bathroom items (Mats, Towels, Sets, Shower Curtains)
• Textiles (Blankets, Cushions, Outdoor Cushions, Rugs)
• Kitchen items (Towels, Placemats, Coasters, Sets)
• Collections and Animal Print designs

We strive to display our products as accurately as possible, but please note that colours may appear slightly different on various devices due to screen settings.

4. Order and Payment Terms

Placing an Order

When you place an order, you will receive an acknowledgement email. This email is not an acceptance of your order but confirms we have received it. Acceptance of your order occurs when we dispatch your items.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your payment card details on our servers.

Pricing

All prices are in British Pounds (£) and include VAT where applicable. We reserve the right to change prices at any time, but changes will not affect orders already placed.

5. Shipping and Delivery

Processing Time

Please allow 1-2 business days for order processing before shipment.

Shipping Options

We offer two shipping methods:

• Standard Shipping (£12.95): Shipped via DHL or FedEx with delivery within 10-15 business days after dispatch
• Free Shipping: Available on orders over £50, shipped via EMS with delivery within 15-25 business days after dispatch

Delivery Areas

We ship worldwide excluding Asia and certain remote areas. Delivery times may vary depending on your location and customs processing.

6. Returns and Refunds

Returns Policy

We offer a 15-day return policy from the date you receive your order. To be eligible for return:

• Items must be unused and in original packaging
• You must provide proof of purchase
• You must obtain a Returns Authorisation number by emailing [email protected]

Non-Returnable Items

For hygiene reasons, the following cannot be returned unless faulty:

• Coasters & Placemat Sets
• Bath Mats
• Shower Curtains
• Personalised or custom-made items

Refund Process

Refunds are processed to the original payment method within 7-10 business days after we receive and inspect returned items. Original shipping costs are non-refundable, and return shipping is the customer’s responsibility unless the item was faulty.

7. Intellectual Property

All content on this website, including designs, text, graphics, images, and logos, is the property of Decoration Store or our suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

8. Liability Limitations

Decoration Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability for any claim related to your purchase shall not exceed the purchase price of the product in question.

We are not responsible for delays in delivery due to circumstances beyond our control, including but not limited to customs delays, weather events, or carrier delays.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes are posted constitutes your acceptance of the modified terms.

12. Contact Information