At Decoration Store, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, decorationsonsale.com. By using our site, you consent to the practices described below.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected through your interaction with our website:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, and payment details (though we do not store full payment information).
  • Transaction Data: Details about the products you purchase, such as items from our Ancient History or Animal Print collections.
  • Technical Data: Your IP address, browser type, device information, and pages visited, collected via cookies and similar technologies.
  • Communication Data: If you contact our customer service team at [email protected], we retain records of those communications.

2. How We Use Your Information

We use your data to provide and improve our services, including:

  • Processing orders and delivering products like Bathroom Sets, Canvas Prints, or Rugs.
  • Providing customer support and responding to inquiries.
  • Sending order confirmations, updates, and promotional materials (if you have opted in).
  • Analysing website usage to enhance user experience and product offerings.
  • Ensuring the security of transactions and preventing fraud.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information. We may share data with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to facilitate secure transactions.
  • Shipping Partners: To deliver orders to your doorstep, excluding Asia and some remote areas as noted on our site.
  • Service Providers: Companies that assist with website operation, marketing, and analytics, under strict confidentiality agreements.
  • Legal Requirements: If required by law or to protect our rights, we may disclose information to authorities.

4. Data Storage and Security

Your data is stored on secure servers located in the European Union. We implement industry-standard measures, including encryption and access controls, to protect your information. While we strive to safeguard your data, no method of transmission over the internet is 100% secure, but we continuously work to maintain the highest level of protection.

5. Your Rights

As a user, you have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications at any time.
  • Restrict or object to the processing of your data.
  • Lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. Cookies help us understand how customers interact with our collections, such as Outdoor Cushions or Mirror Art Prints. You can manage cookie settings through your browser, though disabling them may affect site functionality.

7. Changes to This Policy

We may update this policy periodically to reflect changes in practices or regulations. The revised version will be posted on this page with an updated date.

8. Contact Us

If you have questions about this Privacy Policy, reach out to our team at [email protected] or write to us at:

Decoration Store
73 Mount Pleasant
Kingston upon Hull, GB CH8Q 3RS