FAQ

We specialise in a wide range of stylish and practical home decor items. Our collections include Artistic Mirror Prints, cosy Blankets, elegant Canvas Prints, Cushions (including Animal Print and Outdoor varieties), Rugs with unique themes like Ancient History, complete Bathroom Sets, Bath Mats, Towels, Shower Curtains, Kitchen Towels, and coordinating Placemat & Coaster Sets. We carefully curate our products for quality and style to help you create a home that is uniquely yours.

Yes! We offer specially curated Collections that allow you to create a cohesive look throughout your home. You can find matching items across different categories, making it easy to style your space with a harmonious theme.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use industry-standard encryption to protect your personal and payment information, ensuring a safe and secure shopping experience.

We offer two convenient shipping methods:
Standard Shipping: £12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch (1-2 business days processing).
Free Shipping: Available on orders over £50 via EMS, delivered within 15-25 business days after dispatch (1-2 business days processing).

We deliver to most global destinations! However, we are currently unable to deliver to Asia and some remote areas. You will be notified during checkout if your location is eligible for delivery.

Once your order is dispatched, you will receive a confirmation email with a tracking number. This allows you to monitor your package’s journey from our warehouse in Kingston upon Hull right to your doorstep.

Please first check your tracking information. If your order is delayed or you have any concerns, don’t hesitate to contact our friendly customer service team at [email protected]. We’re here to help!

We want you to be completely happy with your purchase. If you’re not satisfied, you may return items in their original condition within 15 days of receipt for a refund or exchange. Please contact our customer service team to initiate a return.

For returns due to our error or defective items, we will cover the return shipping costs. For other returns, the customer is responsible for the return shipping fees.

No, you can check out as a guest. However, creating an account allows you to track your orders more easily and saves your information for faster future purchases.

Click on the “Forgot Password” link on the login page, and we’ll email you instructions to reset your password securely.